Sylvester Comprehensive Cancer Center

Information Technology Staff

To request Information Technology services and support, please contact the Help Desk, at 305-243-4642 or scchelpdesk@med.miami.edu.

Meet the Staff

Johnny Joa, B.S., Systems Analyst

Mr. Joa has more than 15 years of IT experience and is responsible for all network systems (file servers and database systems) management, system wide backup, disaster recovery, and cancer center-wide network security. He is also responsible for disparate systems such as Unix/Linux implementation and integration and Apple MAC-based systems. He has an undergraduate degree in Electrical and Computer Engineering from University of Miami and is a Certified Checkpoint Firewall administrator.

Gustavo Cruz, Systems Analyst

Mr. Cruz is responsible for technical support for all desktop computing systems and peripheral computing devices, ancillary application support, and all desktop systems installation and configuration. Mr. Cruz supports 345 users with nearly 500 PCs and notebooks. He is a Microsoft Certified Systems Engineer (MCSE) and security (MCSE-S). He also co-manages the network systems (file servers and database systems) and system-wide backups.

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